It’s about DOLLS. It’s about IMAGINATION. It’s ABOUT TIME.

SHIPPING POLICY

 United States
Canada

Up To 16 OZ: $5.95

Up To 8 OZ: $11.95

1-2LB: $8.95

.5 - 2LB:$19.95

2-3LBs: $10.95

2-3LBs: $29.95


USA Orders > $49.99 Free Shipping

Return Policy

  • To return an item you need to contact customer service at info@thedollnook.com Return address and instructions will be sent by email.
  • All online orders must be shipped and received back within 10 days from delivery date.
  • The customer is responsible to pay for return shipping.
  • If the order qualified for free shipping and after return the total is below $49.99, the shipping fee will be deducted from the refund. 
  • Returned items must be in ORIGINAL packaging and all tags attached.
  • Sale items are FINAL SALE - no refunds or exchanges. 
  • Returns or exchanges can be made with invoice only. 
  • A refund will be issued within 7 days from when we receive your returned items.
  • Your refund will be credited to the original form of payment.
  • Refund may take up to 10 business day for your bank to complete.
  • Any item/s returned to us that do not meet all terms stated above will not be refunded and will be donated to a charity of our discretion.
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